Services Contacts for Headquarters

Building and
Facility Services

Service / Function
Contact Information


Accident and Injury Reporting (202) 586-1005
Cherylynne Williams
FORS: 1G-079
Carpeting All Headquarters Locations
(202) 287-5413
Link to Carpeting FAQs
Carpet Cleaning FORS: (202) 586-6100
GTN: (301) 903-4005
Elevators FORS: (202) 586-6100
GTN: (301) 903-4005
Furniture Repairs All Headquarters Locations
(202) 586-6508

Heating and Air Conditioning, Plumbing,
Electrical and Carpentry Maintenance

FORS: (202) 586-6100
GTN: (301) 903-4005
Industrial Hygiene and Safety (202) 586-1005
Cherylynne Williams
FORS: GE-112
Keys and Locks for Offices FORS: (202) 586-6100
GTN: (301) 903-4005
Locksmith for Desks, Cabinets and Safes All Headquarters Locations
(202) 586-7150
Moving FORS: (202) 586-0202
GTN: (301) 903-2081
Link to Moving FAQs
Recycling FORS: (202) 586-6100
GTN: (301) 903-4005
Link to Recycling web page
Link to Recycling Programs results web page
Shipping FORS: (202) 586-6930
GTN: (301) 903-5388
Space Management FORS: (202) 586-3134
GTN: (301) 903-6575
Supply Store The Forrestal Supply Store is open Monday through Friday from 9:00 a.m. until 4 p.m.
FORS: Room GA-171
(202) 554-1451
MA Oversight:
Terry Butler (202) 586-2001
Lisa Peteet (202) 287-5496
Supply Store web page
Tenant Alterations/Painting FORS: (202) 586-3134
GTN: (301) 903-7050
Trash Services FORS: (202) 586-6100
GTN: (301) 903-4005


Administrative Management
and Support Services

Service / Function

Contact Information


Business Cards Link to Powerpedia page on Business Cards (internal DOE access only)
Forrestal Room GE-140
Conferencing and Special Events FORS: Lisa Roberts
Conference Coordinator
Forrestal Room GE-140
(202) 586-6651
GTN: Tim Smith
Conference Coordinator
Germantown Room E-055
(301) 903-4352
Link to Conferencing web page
Link to Conferencing FAQs
Copier Management (202) 586-4318
Forrestal Room GE-140
Hours of operation: 8:30 a.m. to 5:00 p.m.
Staffed Copy Centers
     Forrestal Room GE-140: (202) 586-9000
     Germantown Room S-057: (301) 903-3060
Link to Copy Services web page
Courier / Messenger Services FORS: (202) 586-8600
GTN: (301) 903-4330
Link to Courier Services web page
Link to Courier Services FAQs
Court Reporting and Transcription FORS: Room GE-140
(202) 586-2739
Distribution Services (202) 586-2227
Link to Distribution Services web page
Document Imaging Heidi Palombo
FORS: GE-140
(202) 586-5251
Link to Document Imaging web page
Link to Document Imaging FAQs
Energy Technology Visuals
Collection (ETVC)
Heidi Palombo
FORS: GE-140
(202) 586-5251 and
(202) 586-9796
Hours of operation: 8:00 a.m. to 5:00 p.m.
Link to ETVC web page
Link to ETVC FAQs
Graphics FORS: GE-140
(202) 586-2732
GTN: E-065
(301) 903-5165
Link to Graphics web page
Mail Operations FORS: (202) 586-6061
GTN: (301) 903-4111
Link to Mail Services web page
Parking FORS:Gwen Moten
Forrestal Room GE-140
(202) 586-4271
GTN: (301) 903-7050
Link to Parking and Garage web page
Link to Parking and Garage FAQs
Photography / Passport Photos FORS: GE-140
(202) 586-1350
Germantown Passport Photos Only:
Room E-055
(301) 903-4352
Link to Photography web page
Link to Passport and Visa FAQs
Printing Procurement
and Business Cards
FORS: GE-140
(202) 586-4318
Link to Printing web page
Sensitive Waste Disposal
/ Burn Bags
(202) 586-5235
GTN: (301) 903-2177
Shuttle Bus The Shuttle Buses resumed limited service on January 18, 2022.
(202) 586-4375
Link to Shuttle Bus web page
Link to Shuttle Bus FAQs
Transportation and
Courier Services
Courier Services
(202) 586-4187
Forrestal Room GM-142
Office Hours 8:00 a.m. - 5:30 p.m.
Executive Transportation Services Senior Departmental Officials may request transportation for official trips in the Washington metropolitan area.  Vans are also available for larger groups.
(202) 586-4187
Forrestal Room GM-142
Office Hours 8:00 a.m. - 5:30 p.m.


Headquarters Emergency Management
Service / Function
Contact Information
Contacts for Headquarters Emergency Management
Emergency Operating Procedures
Occupant Emergency Plans
(202) 586-9537
Kevin Williamson
FORS: 1F-041
Link to Emergency Procedures web page
Link to Occupant Emergency Plans web page


Travel Services
Service / Function
Contact Information
Contacts for Travel Services
ADTRAV (888) 205-2369
(205) 444-1665

Travel Arrangements:

DOE Employer Sponsored Visas Passport Services
(202) 586-3601
J-1 Visa Exchange
Visitors Program
and IGA Waivers
Umeki Thorne
(202) 586-4048

Link to Exchange Visitors Program web page
Foreign Travel Management
System (FTMS)
(301) 903-2500 Option 4

Link to FTMS information
Interagency Working Group
(IAWG) on U.S. Government-
Sponsored International
Exchanges and Training
Umeki Thorne
(202) 586-4048

Link to IAWG information
International Visitor
Leadership Program

Link to International Visitor Leadership
     Program Information

Link to MEDEX information
Official U.S. Passports
and Visas
Anahit Green
(202) 586-3601
Rosalinda D. Lucas
(202) 586-3601

Link to U.S. Passport and Visa information
Permanent Change
of Duty Station (PCS)
Policy Only:
(301) 903-2500, option 4
Travel and Relocation Policy
(301) 903-2500, option 4


Customer Service Amenities
Service / Function
Contact Information
Contacts for Customer Service Amenities
Barber Shop Forrestal
The Razor's Edge
Monday through Thursday, 9:00 a.m. to 1:00 p.m.
By Appointment Only
(202) 586-1615
Room GD-020

There is no longer a barber shop/hair service in the Germantown facility.
Dry Cleaners Forrestal
Open Tuesday, Thursday and Friday, 7:00 a.m. to 3:00 p.m., excluding lunch break from 12 to 12:30 p.m.
Room GE-129
(202) 586-4343
Dry cleaners page on DOE Powerpedia
Shoe Shine Forrestal
The Cavalier Shine
Monday through Thursday, 9:00 a.m. to 4:00 p.m.
Ground Floor - Escalator Lobby








MAAdm updated 09/14/2022