The U.S. Department of Energy (DOE) Solar Energy Technologies Office (SETO) hosted this webinar to share research and development efforts to improve the customer experience, discuss what kinds of problems consumers are facing, steps the government is taking to deter deceptive business practices, and how the industry is developing standards that can protect consumers from harm. SETO also shared updates on how DOE is supporting the advancement and deployment of solar technology broadly. Watch a recording of the webinar [password: vV^8z#3O] and download the slides.
Speakers
- Diane Standaert, Senior Engagement and Policy Fellow, Office of Consumer Populations, Consumer Financial Protections Bureau
- Garrett Nilsen, Deputy Director, SETO
- Jerry Henderson, Managing Partner, Energy Assurance Company, LLC
- Kimberly Shields, Workforce & Equitable Access Technology Manager, SETO
