Guest Speakers: Scott Miller & John Patrick Miller Communication Consulting
Office of Hearings and Appeals
June 30, 2020ADR Lunchtime Series
Guest Speakers:
Scott Miller & John Patrick
Miller Communication Consulting
Be the Ideal Model:
Physical Communication Tools that Reduce
Tension & Enhance Empathy for All Participants
The latest neuroscience shows that how we breathe and speak directly impacts the cortisol levels in ourselves and in those with whom we communicate. When mediating
potentially charged discussions, do you have reliable physiological tools to stay relaxed in the fray? Tools more specific than just reminding yourself to “stay calm & breathe”?
This seminar explains the mVm Miller Voice Method®, a game-changing system for communication under stress. The presentation will describe key mVm exercises and
illustrate how they apply in professional scenarios.
Participants will walk away with…
1) The physical keys to building trust
2) The physical keys to evoking empathy between parties
3) The physical keys to holding a party’s attention