ADR Lunchtime Series: Be the Ideal Model - Physical Communication Tools that Reduce Tension & Enhance Empathy for All Participants

Guest Speakers: Scott Miller & John Patrick Miller Communication Consulting

Office of Hearings and Appeals

June 30, 2020
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Be the Ideal Model: Physical Communication Tools that Reduce Tension & Enhance Empathy for All Participants
Video courtesy of the Department of Energy

ADR Lunchtime Series

Guest Speakers:
Scott Miller & John Patrick
Miller Communication Consulting

Be the Ideal Model:
Physical Communication Tools that Reduce
Tension & Enhance Empathy for All Participants

The latest neuroscience shows that how we breathe and speak directly impacts the cortisol levels in ourselves and in those with whom we communicate. When mediating 
potentially charged discussions, do you have reliable physiological tools to stay relaxed in the fray? Tools more specific than just reminding yourself to “stay calm & breathe”?
This seminar explains the mVm Miller Voice Method®, a game-changing system for communication under stress. The presentation will describe key mVm exercises and
illustrate how they apply in professional scenarios.


Participants will walk away with…
1) The physical keys to building trust
2) The physical keys to evoking empathy between parties
3) The physical keys to holding a party’s attention