Strategic Goal 1: Employee Engagement
Create an engaging work environment that inspires, attracts and retains top talent.
Objectives:
- Increase the sharing of agency information.
- Improve the employee experience focused on hiring and retention.
- Increase opportunities for employees to expand their knowledge, skills and abilities.
- Enhance work culture.
Strategic Goal 2: Relationship Enhancement
Focus externally to improve the customer experience; strengthen partnerships while educating the public power community and stake holders.
Objectives:
- Educate Corps on how actions and accounting practices impact SEPA power rates.
- Increase team building with partners.
- Increase capacity to perform Public Affairs activities.
Strategic Goal 3: Organizational Modernization
Elevate the value of SEPA’s hydropower services & functions through improvements in generation, market competitiveness, power operations, technology and business administration.
Objectives:
- Validate process efficiency.
- Explore expanding or collapsing mission scope.
- Address impact of organized energy markets.
- Enhance emergency response.
- Improve technology and phase out legacy systems.