ADR Lunchtime Program: WHERE DO YOU STAND IN THE FEEDBACK LOOP? MAKE FEEDBACK WORK FOR YOU
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This interactive session during Conflict Resolution Month will delve into the complex topic of giving and receiving feedback. The presenter – a preeminent trainer and coach – will discuss how to use our skills and knowledge to help people in organizations work together effectively on communication, performance, and behavior issues. The session will focus on the use of metaphor, narrative, and strategic questioning to: 1) show parties we hear and understand what they are saying; 2) help them recognize the nuances and complexities of what they are talking about; and 3) provide opportunities for new perspectives and change.