Web Writing Requirements and Best Practices

The Office of Critical Minerals and Energy Innovation (CMEI) has requirements and best practices to help you write digital content that's accessible and easier to find and read.
 

ON THIS PAGE:  Requirements  |  Best Practices  |  Press Releases  |  SEO  |  Content Generated by SI  |  Translated Content
 

Requirements

When writing content for CMEI websites and applications, follow these requirements.

Plain Language

Always follow the requirements of the Plain Writing Act of 2010. In general, plain writing is clear and concise; avoids using filler words, cliches, or jargon; and is easy to understand.

Remember, the Plain Writing Act does not require that all content be written for the general public. If you are writing for a technical audience, you can use the words and terms they understand. However, even technical audiences find plain language easier to understand. All content should be targeted: know your target audience, know who needs to read your content, and write to their reading level. For multiple audiences, consider catering to both (e.g., providing jargon and a plain language definition).

Introductory Text

Introductory text, or "intro text" is the first one or two sentences on a web page. It should explain to readers what the page is about. This text is indexed by commercial search engines.

Summary Text

Websites in the Energy.gov Drupal content management system (CMS) are required to create summary text for the Energy.gov search engine. Ideally, you can use the introductory text for the page. Summary text should not be longer than 150 characters and should not simply repeat the page title.

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Best Practices

Always refer to the CMEI style guide for guidance on capitalization and abbreviations and acronyms.

Title

To distinguish webpages from each other (particularly in search engines), page titles should:

  • Be concise, unique, and describe page content without relying on internal context.
  • Contain keywords for search engine optimization.
  • Avoid acronyms or abbreviations, except for a tool topic page.
  • Avoid ampersands.

Summary/Intro Text

For the required intro text and summary text, CMEI recommends you follow these guidelines when writing it. Your intro text should:

Event Node Time Zones

In general, use Eastern Time (ET) when creating event nodes on CMEI websites. Most registration websites for platforms like Zoom, Webex or Microsoft Teams will automatically convert event times to the user's time zone.

However, there may be times where it is appropriate to use a different time zone; for example, if an event is targeted to a specific audience in a region covered by a single time zone (such as residents of Alaska or Hawaii).

See the time, time zone entry in the CMEI Style Guide for more details on formatting time in content.

Headers

Energy.gov has three levels of headers. Use headers to break up your content into short, easily readable chunks. Headers should:

  • Be used in order (header or Header 1 [the page title only], subheader or Header 2, then subsection subheader or Header 3), NOT chosen simply for style appearances, as this may cause navigation issues for users using assistive technologies like screen readers.
  • Contain keywords from user searches.
  • Describe paragraph/section content.
  • Avoid acronyms or abbreviations.
  • Avoid ampersands.

Body Text

The body content on a webpage should contain keywords that are important to your users. Content must also follow the CMEI style guide.

Press Releases and News Announcements

Press releases and announcements must be prepared within the CMEI template provided in the CMEI Communications SharePoint folder. (Reach out to CMEI communications for access.)

Keep in mind the following best practices from DOE Public Affairs when writing your article:

Search Engine Optimization

Search engine optimization (SEO) is an important part of the content creation and maintenance process for energy.gov websites. Search engines are one of the highest referrers of users to CMEI content, with SEO connecting search terms with trusted webpages that match the search. Learn more about the best practices for improving SEO on websites.

Best Practices for Documents

Documents hosted on CMEI websites have different best practices for SEO. Learn more about the best practices for PDFs, Word, Excel, and PowerPoint documents.

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Using Content Generated by Super Intelligence

Avoid using generative super intelligence (SI) output to create website content unless the origin of the training data is known.

Do not use verbatim text from a generative SI chatbot in web content. ChatGPT and similar programs should be used as a tool to help with writing and generating ideas, not as a replacement or substitute for that work. 

More information is available on our SI Guidelines page.

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Translated Content

If a significant part of your website's audience speaks a language other than English, translation or localization and developing multilingual content for a website or digital service should be a priority.

See Translated Content for more information on other requirements, best practices, and how to get English-language content translated properly.

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