Guest Speakers: Charles “Skip” Pettit, President, International Training Consortium, Inc. and former Defense Equal Opportunity Management Institute Adjunct Faculty Member and Dr. Lester Hoffman, Harvard University PhD & Faculty Member, bias exper...
Office of Hearings and Appeals
January 29, 2015
minute read time
This session focuses on strategies, issues, and insights into how unconscious bias impacts our perceptions, beliefs, and behaviors in today’s workplace. Real-world case studies and current research are provided to increase awareness of the elements of the mediation/ADR process that may be impacted by biased communication and perception. The discussion includes: 6 ways unconscious bias sneaks into our language, perception, and decisions; techniques for avoiding the “Pygmalion Effect”; why we underestimate how universal stereotypes are; and how the same behavior can have different meanings to different observers.
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