DOE emergency response efforts provide clear and consistent communication to deliver situational awareness of energy sector impacts. DOE responders in the field will facilitate subject matter expertise and assist with expedited waivers and special permits that aid industry restoration efforts. We do so in close communication with our Federal partners, including FEMA, the Departments of Homeland Security, Transportation, Defense, Interior, and the Environmental Protection Agency, as well as state agencies and energy companies affected by the storm.
DOE is issuing situation reports on Florence to provide details on the storm's impact, and the energy industry's recovery and restoration activities being undertaken. The most current situation reports are available below for viewing and downloading.
Steps to Know about the Restoration Process
The energy grid is heavily interconnected, and customers may not see lineworkers or bucket trucks. That’s because the equipment that needs to be repaired—or what’s causing the outage—may be located in another area of the system. In some cases, energy infrastructure may need to be rebuilt in order to restore power, which can delay restoration times.
In many instances, homes on the same street are served by different main power lines and even different substations. If work is completed on one of the main lines but not the other, it's possible for some neighbors to have power while other neighbors do not.
Every electric company also has a detailed plan for restoring power during a flooding event.