Guest Speakers: Daniel Rainey - Chief of Staff, National Mediation Board Margaret Ross - Conflict Resolution Specialist, Environmental Protection Agency Kevin Buffington - Commissioner and Field Technologies Administrator, Federal Mediation and Con...
Office of Hearings and Appeals
May 10, 2017
minute read time
ADR Lunchtime Series
Guest Speakers:
Daniel Rainey - Chief of Staff, National Mediation Board
Margaret Ross - Conflict Resolution Specialist, Environmental Protection Agency
Kevin Buffington - Commissioner and Field Technologies Administrator, Federal Mediation and Conciliation
ADR Technology Series - Part Two of the 2017 ADR Technology Series: Effective Use of Web-based Software, Surveys, and Scheduling Tools to Provide ADR Services
Moderator: Michael Wolf Director, Collaboration and Alternative Dispute Resolution Office, Federal Labor Relations Authority
With federal agency offices spread across the United States and around the world, many federal ADR programs have increased their reliance on new technologies as they provide ADR services and training. The panelists will discuss how their agencies use web-based software, surveys, and scheduling tools to provide ADR to their national and global clients. The panelists will also share their best practices, how the use of this technology can prevent disputes, common barriers to effective use of technology, and the methods to overcome these barriers. It is not necessary to have attended Part One of this series.