Guest Speakers: Daniel Rainey - Chief of Staff, National Mediation Board Margaret Ross - Conflict Resolution Specialist, Environmental Protection Agency Kevin Buffington - Commissioner and Field Technologies Administrator, Federal Mediation and Conci...
Office of Hearings and Appeals
March 7, 2017ADR Lunchtime Series
Guest Speakers:
Daniel Rainey - Chief of Staff, National Mediation Board
Margaret Ross - Conflict Resolution Specialist,
Environmental Protection Agency
Kevin Buffington - Commissioner and Field Technologies Administrator, Federal Mediation and Conciliation Service
Part One of the 2017 ADR Technology Series: How to Use Audio, Web and Video Conferencing in ADR
Moderator: Michael Wolf - Director, Collaboration and Alternative Dispute Resolution Office, Federal Labor Relations Authority With federal agency offices spread across the United States and around the world, many federal ADR programs have increased their reliance on new technologies as they provide ADR services and training. The panelists will discuss how their agencies use teleconferencing and videoconferencing to provide ADR to national and global clients. The panelists will also share best practices that they have developed, how using these technologies can prevent disputes, and common barriers and appropriate solutions to effectively using these new technologies. Part Two will held on May 10, 2017, and the panelists will discuss web-based software, surveys, and scheduling tools.