Quietside: Order (2015-SE-16011)

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April 26, 2016

DOE ordered Quietside to pay a $244,140 civil penalty after DOE's testing showed that Quietside split-system central air conditioning heat pumps outdoor model QSHC-093 and indoor model QSHE-093 together including all individual models covered by this basic model do not comply with the energy conservation standard.  Quietside had manufactured and distributed in commerce in the U.S. at least 1,236 units of outdoor model QSHC-093 and 1,248 units of indoor model QSHE-093. The Order adopted a Compromise Agreement, which reflected settlement terms between DOE and Quietside. 

On March 25, 2016, DOE alleged in a Notice of Proposed Civil Penalty that Quietside manufactured and distributed noncompliant split-system central air conditioning heat pumps in the U.S.  Federal law subjects manufacturers and private labelers to civil penalties if those parties distribute in the U.S. products that do not meet applicable energy conservation standards.  This civil penalty notice advises the company of the potential penalties and DOE's administrative process, including the company's right to a hearing.

DOE issued a Notice of Noncompliance Determination to Quietside on October 5, 2015, finding that Quietside outdoor model QSHC-093 and indoor model QSHE-093 together including all individual models covered by this basic model do not comport with the energy conservation standards.  DOE determined the products were noncompliant based on DOE testing.  Quietside notified each person (or company) to whom Quietside distributed the noncompliant products that the products do not meet Federal standards.  In addition, Quietside provided to DOE documents and records showing the number of units Quietside distributed and to whom.