Burbank Water and Power’s (BWP’s) Smart Grid Program included smart meters, communications infrastructure, an outage management system (OMS), distribution automation (DA), time-based rate programs, advanced customer service options, energy storage, and electric vehicle (EV) charging stations. The project implemented two-way communications and metering to enable customers to view their energy consumption at their convenience through systems such as web portals. The project also included DA to enhance the reliability and quality of electric delivery and reduce operations and maintenance costs. In addition, the project included controls for distributed energy resources to manage peak electric demand and integrate renewable resources into grid operations.