The U.S. Department of Energy’s (DOE) Weatherization Assistance Program (WAP) utilized the American Customer Satisfaction Index (ACSI) to survey Grantees of the WAP. Based on feedback received via the survey, WAP created weatherization trainings for Grantees to review new program initiatives, important program procedures, and new tools.

If you have questions after viewing one of these trainings, please contact your DOE Project Officer, or email WAP Technical Assistance at