Contacts for Services

You are here

Services Contacts for Headquarters

 

Building and
Facility Services

Service / Function
Contact Information
Accident and Injury Reporting (202) 586-1005
Cherylynne Williams
FORS: GE-112
E/M: HQSafetyandHealth@hq.doe.gov
Carpeting All Headquarters Locations
(202) 287-5413
E/M: HQPropertyAndSupply@hq.doe.gov
Link to Carpeting FAQs
Elevators FORS: (202) 586-6100
E/M: ForFacOpsHelpdesk@hq.doe.gov
GTN: (301) 903-4005
E/M: GTNFacOpsHelpdesk@hq.doe.gov
Furniture Repairs All Headquarters Locations
(202) 586-6508
E/M: HQPropertyAndSupply@hq.doe.gov

Heating and Air Conditioning, Plumbing,
Electrical and Carpentry Maintenance

FORS: (202) 586-6100
E/M: ForFacOpsHelpdesk@hq.doe.gov
GTN: (301) 903-4005
E/M: GTNFacOpsHelpdesk@hq.doe.gov
Industrial Hygiene and Safety (202) 586-1005
Cherylynne Williams
FORS: GE-112
E/M: HQSafetyandHealth@hq.doe.gov
Keys and Locks for Offices FORS: (202) 586-6100
E/M: ForFacOpsHelpdesk@hq.doe.gov
GTN: (301) 903-4005
E/M: GTNFacOpsHelpdesk@hq.doe.gov
Locksmith for Desks, Cabinets and Safes All Headquarters Locations
(202) 586-6508
E/M: HQPropertyAndSupply@hq.doe.gov
Moving FORS: (202) 586-0202
GTN: (301) 903-2081
E/M: HQPropertyAndSupply@hq.doe.gov
Link to Moving FAQs
Recycling FORS: (202) 586-6100
E/M: ForFacOpsHelpdesk@hq.doe.gov
GTN: (301) 903-4005
E/M: GTNFacOpsHelpdesk@hq.doe.gov
Link to Recycling web page
Link to Recycling Programs results web page
Shipping FORS: (202) 586-6930
GTN: (301) 903-5388
Space Management FORS: (202) 586-3134
GTN: (301) 903-6575
Supply Stores

FORS: (202) 554-1451
GTN: (301) 515-9109

Tenant Alterations FORS: (202) 586-6080
GTN: (301) 903-7050
Trash Services FORS: (202) 586-6100
E/M: ForFacOpsHelpdesk@hq.doe.gov
GTN: (301) 903-4005
E/M: GTNFacOpsHelpdesk@hq.doe.gov

 

 

Administrative Management
and Support Services

Service / Function

Contact Information
Conferencing and Special Events FORS: Lisa Roberts
Conference Coordinator
(202) 586-6651
GTN: Tim Smith
          Rhonda Hoover
Conference Coordinators
(301) 903-4352
Link to Conferencing web page
Link to Conferencing FAQs
Copier Management (202) 586-4318
Forrestal Room GE-140
Hours of operation: 8:30 a.m. to 5:00 p.m.
E-Mail: CopyManagement@hq.doe.gov
Staffed Copy Centers
     Forrestal Room GE-140: (202) 586-9000
     Germantown Room S-057: (301) 903-3060
Link to Copy Services web page
Courier / Messenger Services FORS: (202) 586-8600
GTN: (301) 903-4330
Link to Courier Services web page
Link to Courier Services FAQs
Court Reporting and Transcription FORS: Room GE-140
(202) 586-2739
Distribution Services (202) 586-2227
Link to Distribution Services web page
Document Imaging Heidi Palombo
FORS: BH-071
(202) 586-5251
Link to Document Imaging web page
Link to Document Imaging FAQs
Energy Technology Visuals
Collection (ETVC)
Heidi Palombo
FORS: BH-071
(202) 586-5251 and
(202) 586-9796
Hours of operation: 8:00 a.m. to 5:00 p.m.
Link to ETVC web page
Link to ETVC FAQs
Graphics FORS: BH-071
(202) 586-2732
GTN: E-065
(301) 903-5165
Link to Graphics web page
Mail Operations Tony Nellums
(202) 586-6064
Mail Centers
FORS: (202) 586-6061
GTN: (301) 903-4111
Link to Mail Services web page
Parking FORS:Gwen Moten
(202) 586-4271
GTN: (301) 903-7050
Link to Parking and Garage web page
Link to Parking and Garage FAQs
Photography / Passport Photos FORS: BH-071
(202) 586-1350
Germantown Passport Photos Only:
Room E-055
(301) 903-4352
Link to Photography web page
Link to Passport and Visa FAQs
Printing Procurement
and Business Cards
FORS: GE-140
(202) 586-4318
Link to Printing web page
Sensitive Waste Disposal
/ Burn Bags
FORS: Ellsworth Howell, Jr.
(202) 586-5235
GTN: (301) 903-2177
Shuttle Bus FORS: (202) 586-5235
GTN: (301) 903-4330
Link to Shuttle Bus web page
Link to Shuttle Bus FAQs
Transportation and
Courier Services
Courier Services
(202) 586-4187
Forrestal Room GM-142
Office Hours 8:00 a.m. - 5:30 p.m.

 

 
Headquarters Emergency Management
Service / Function
Contact Information
Emergency Operating Procedures
Occupant Emergency Plans
(202) 586-9537
Kevin Williamson
FORS: 1F-041
E/M: HQIMT@hq.doe.gov
Link to Emergency Procedures web page
Link to Occupant Emergency Plans web page

 

 
Travel Services
Service / Function
Contact Information
ADTRAV 1-(888) 205-2369
DOE Employer Sponsored Visas Passport Services
(202) 586-3601
J-1 Visa Exchange
Visitors Program
and IGA Waivers
Jennifer Jantos
(202) 586-4526
Umeki Thorne
(202) 586-4048
Link to Exchange Visitors Program web page
Foreign Travel Management
System (FTMS)
Trinette Boyd
(301) 903-5625
Debra Holmes
(202) 586-3346
Iris Thompson
(301) 903-5637
Link to FTMS information
Interagency Working Group
(IAWG) on U.S. Government-
Sponsored International
Exchanges and Training
Umeki Thorne
(202) 586-4048
Link to IAWG information
International Visitor
Leadership Program
Jennifer Jantos
(202) 586-4526
Umeki Thorne
(202) 586-4048
Link to International Visitor Leadership
     Program Information
MEDEX Jennifer Jantos
(202) 586-4526
Link to MEDEX information
Official U.S. Passports
and Visas
Anahit Green
Te'Anna Griffin
(202) 586-3601
Link to U.S. Passport and Visa information
Permanent Change
of Duty Station (PCS)
Policy Only: Rossana Ballantine
(301) 903-9936
Processing: PCSTravel@hq.doe.gov
Travel and Relocation Policy Debbie Kemp
(301) 903-2666
Rossana Ballantine
(301) 903-9936

 

 
Customer Service Amenities
Service / Function
Contact Information
Barber Shops Forrestal
The Razor's Edge
Monday through Thursday, 9:00 a.m. to 1:00 p.m.
By Appointment Only
(202) 586-1615
Room GD-020

Germantown
Tuesday through Thursday, 8:30 a.m. to 4:00 p.m.
Friday, 8:30 a.m. to 3:00 p.m.
Walk-Ins Allowed
(301) 903-5252
Room E-001

Shoe Shine Forrestal
Shoe and Valet Express
Tuesday through Thursday, 10:00 a.m. to 4:00 p.m.
Ground Floor - Escalator Lobby

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MAAdm updated 02/08/2018 - New Format