The Department of Energy partners with Espȳr to provide Federal employees and their family members with a comprehensive Employee Assistance Program. The EAP offers an array of services and resources aimed at supporting and enhancing personal well-being and work-life balance. Services are free and confidential within the bounds of the law. EAP services are available 24/7/365.

To Request EAP Services

  • All DOE Federal employees may contact Espȳr at (877) 801-5752 for counselors conveniently located to their work or home.
  • Additionally, DOE Federal employees at Headquarters may contact the Headquarters EAP Specialist for counseling or consultative services:
    • Forrestal EAP Office, Room GM-184, (202) 586-4995
    • Germantown EAP Office, Room H-106, (301) 903-4995

Counseling and Consultation

  • Free, confidential, short-term counseling and coaching for a full range of personal, family, and work-related concerns.
  • Management consultation regarding individual employee and workgroup situations.
  • Workgroup grief counseling following traumatic events, including employee deaths. 
  • 24 hours per day, 7 days per week, toll-free access to mental health professionals and the work-life services below.

Work-Life

  • Legal consultation provided by attorneys including simple wills prepared at no cost and twenty-five percent discount off the attorney’s hourly rate for services rendered beyond the scope of the EAP.
  • Financial consultation regarding debt matters, investment options, money management, and retirement planning.
  • Eldercare services to assess eldercare needs, locate resources, and arrange referrals.
  • Adoption resources.
  • Childcare information and referrals for all types of childcare needs including schools and camps.
  • Academic resources including customized profiles of schools from kindergarten through graduate education, referrals to tutors, and college planning guidebooks.
  • Pet care services that offer referrals to breeders, groomers, walkers, sitters, kennels, veterinarians, and pet publications.
  • Daily Living and Concierge resources and referrals for needs such as home improvement services, cleaning services, travel information, recreation, and more.

Online

  • To access Espȳr online services, visit the Espȳr website and sign into the user portal with the DOE password, which DOE employees can find on the Employee Assistance Program intranet page.
  • The website offers free monthly webinars, interactive screenings, assessments, videos, quizzes, courses, articles, financial calculators, child and eldercare service locators and much more. For employees outside the DC Metro area, you may even confidentially request EAP services from the site. Topics covered include:
    • Emotional Wellbeing
    • Relationships and Parenting
    • Health and Wellness
    • Financial
    • Legal
    • Personal and Professional Growth
  • The iEspȳr app provides 24/7 access to resources. Download the free app from iTunes or the Google Play Store. Your code is the DOE password you use to sign into the Espȳr website.

Community Resources

Crisis Hotlines

  • Domestic Violence, 1-800-799-SAFE (7233) – a 24/7 hotline providing crisis intervention, safety planning, information, and referrals to anyone frightened about their relationship
  • Suicide Prevention Lifeline, 1-800-273-TALK (8255) (press 1 for veterans) – a 24/7 confidential national hotline which provides free emotional support to people in emotional distress or suicidal crisis
  • National Sexual Assault Hotline (RAINN), 1-800-656-4673 (HOPE) – a national hotline with referrals to local crisis centers for specialized counseling and support groups.  Spanish available.
  • Childhelp National Child Abuse Hotline, 1-800-422-4453 (4-A-CHILD) – Provides 24/7 confidential and anonymous child abuse crisis intervention, information, and referrals to thousands of emergency, social service, and support resources in 170 languages
  • Office for Victims of Crime – a U.S. Department of Justice service that provides national helpline contact information for victims of any crime
  • Crisis Text Line – a 24/7 confidential service offering mental health support by trained volunteer counselors via text: text HOME to 741741 at no charge for AT&T, T-Mobile, Sprint, or Verizon customers (standard texting rates apply for other carriers)

Eldercare 

  • OPM Handbook on Workplace Flexibilities and Work-Life Programs for Elder Care – OPM’s handbook provides guidance on Federal eldercare leave and work schedule flexibilities and other worklife programs available to employees
  • Eldercare Locator, 1-800-677-1116 – a service of the US Administration on Aging which offers links to programs to assist older people and their families including nutrition, transportation, housing, and end-of-life services
  • National Academy of Elder Law Attorneys, 703-942-5711 – a membership association of attorneys who focus on improving the quality of legal services for seniors and people with special needs; also offers an online elder law attorney locator service
  • Aging Life Care Association, 520-881-8008 – a professional association of aging life care professionals who focus on assisting older people and their families in making long-term care decisions and arrangements; also offers an online locator service
  • Caring Connections, InfoLine, 1-800-658-8898 – a service of National Hospice and Palliative Care Organization, offers information on advance directives, hospice and palliative care, financial issues, and grief, Monday-Friday, 9-5 pm ET
  • AARP, 1-888-687-2277 – a non-profit organization that provides an array of aging resources including legal and financial services, driver safety, end of life, and long-distance caregiving, Monday-Friday: 7 am- 11 p.m. ET

Emotional Health

  • National Institute of Mental Health – the lead federal agency for research on mental disorders, offers basic information on mental disorders, a range of related topics, and the latest mental health research; includes resources for anxiety, depression, and fear
  • National Center for PTSD –  a Veterans Administration site with resources on post-traumatic stress disorder, focused on those who have served in the U.S. military

Financial Literacy

  • FDIC – provides consumer education about banking, finances, mortgages, identity theft, and fraud
  • MyMoney.gov, 1-800-333-4636 (FED-INFO) – the Federal Financial Literacy and Education Commission coordinates and collaborates with other Federal entities to strengthen Americans’ financial capabilities and increase access to financial services
  • America Saves – a program coordinated by the nonprofit Consumer Federation of America to help individuals save money, reduce debt, and build wealth
  • Financial Literacy,1-888-777-7077 – sponsored by the American Institute of Certified Public Accountants to help Americans understand their personal finances and develop money management skills for all life stages

Grief and Loss

  • HelpGuide – a nonprofit mental health and wellness website that assists individuals in coping with life events
  • Mental Health America, 1-800-969-6642 – a community-based nonprofit dedicated to addressing the needs of those living with mental health issues and promoting the overall mental health of all
  • GoodTherapy, 1-888-563-2112 – an organization that disseminates mental health news and information and provides an online directory of therapists
  • Wendt Center for Loss and Healing, 202-624-0010 – a non-profit counseling center in Washington, DC, that provides mental health services, training, and online educational information to help ease the impact of illness, loss, and trauma

Nutrition and Healthy Living

  • Healthy Eating - a gateway to reliable information on nutrition, healthy eating, physical activity, and food safety sponsored by US Dept. of Agriculture
  • HHS MyHealthfinder Nutrition - a section of U.S. Health and Human Services’ Healthfinder site that focuses on healthy eating for families

Parenting

  • OPM Handbook on Leave and Workplace Flexibilities for Childbirth, Adoption and Foster Care – OPM’s handbook provides guidance on Federal parenting leave and work schedule flexibilities and other worklife programs available to employees
  • National Parent Helpline, 1-855-427-2736 (4-A-PARENT) – a Helpline for parent and caregiver emotional support, articles, and referral to local resources, Monday - Friday, 10-7 PM PST
  • Healthy Children, 630-626-6000 – a parenting website sponsored by the American Academy of Pediatrics with numerous articles about children’s stages, health and wellness, family life, pediatrician referrals, and other topics
  • Parent Encouragement Program, 301-929-8824  – a non-profit organization that offers parenting education classes in the DC Metropolitan area

Stress

Substance Abuse

  • Rethinking Drinking – a National Institutes of Health site on alcohol use and risky drinking
  • Alcoholics Anonymous – a self-help group for those who wish to stop problem drinking
  • Gamblers Anonymous – a self-help group for those who wish to stop problem gambling
  • Gam-Anon – a self-help program for families and friends of problem gamblers
  • Narcotics Anonymous – a self-help group for those who wish to stop using drugs
  • Nar-Anon – a self-help group for those affected by someone else’s addiction
  • Overeaters Anonymous – a self-help group for those who wish to stop compulsive eating