Employee Assistance Program

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The Department of Energy has contracted with Espȳr to provide Federal employees and their family members with a comprehensive Employee Assistance Program (EAP). The EAP offers an array of services and resources aimed at supporting and enhancing personal well-being and work-life balance. Services are free and confidential within the bounds of the law. The EAP is available 24/7/365 and provides the services listed below.

To Request EAP Services

  • DOE Federal employees can contact Espȳr by calling (877) 801-5752 or visiting the Espȳr website. You will need to sign into the user portal with the DOE password, which you can find on our EAP HCnet page.
  • DOE Federal employees located at Headquarters can also contact our onsite EAP specialists, as follows:
    • Forrestal EAP Office, Room GM-184, (202) 586-4995
    • Germantown EAP Office, Room H-106, (301) 903-4995

Counseling and Consultation

  • Free, confidential, short-term in-person counseling and coaching for a full range of personal, family, and work-related concerns.
  • Management consultation regarding individual employee and workgroup situations.
  • 24 hours per day, 7 days per week, toll-free access to mental health professionals.

Work-Life

  • Legal consultation provided by attorneys including simple wills prepared at no cost and twenty-five percent discount off the attorney’s hourly rate for services rendered beyond the scope of the EAP.
  • Financial consultation regarding debt matters, investment options, money management, and retirement planning.
  • Eldercare services to assess eldercare needs, locate resources, and arrange referrals.
  • Adoption resources.
  • Childcare information and referrals for all types of childcare needs including schools and camps.
  • Academic resources including customized profiles of schools from kindergarten through graduate education, referrals to tutors, and college planning guidebooks.
  • Pet care services that offer referrals to breeders, groomers, walkers, sitters, kennels, veterinarians, and pet publications.
  • Daily Living and Concierge resources and referrals for needs such as home improvement services, cleaning services, travel information, recreation, and more.

Online

  • To access Espȳr online services, visit the Espȳr website and sign into the user portal with the DOE password, which you can find on our EAP HCnet page.
  • The website offers free monthly webinars, interactive screenings, assessments, videos, quizzes, courses, articles, financial calculators, child and eldercare service locators and much more. For employees outside the DC Metro area, you may even confidentially request EAP services from the site. Topics covered include:
    • Emotional Wellbeing
    • Relationships and Parenting
    • Health and Wellness
    • Financial
    • Legal
    • Personal and Professional Growth
  • The iEspȳr app provides 24/7 access to resources. Download the free app from iTunes or the Google Play Store. Your code is the DOE password you use to sign into the Espȳr website.

COMMUNITY RESOURCES

Addictions

  • Alcoholics Anonymous - a self-help group for those who wish to stop problem drinking
  • Gamblers Anonymous - a self-help group for those who wish to stop compulsive gambling
  • Gam-Anon - a self-help program for the spouse, family, or close friends of compulsive gamblers
  • Narcotics Anonymous - a self-help group for those who wish to stop using drugs
  • Nar-Anon - a self-help group for those affected by someone else’s addiction
  • Overeaters Anonymous - a self-help group that offers a program of recovery from compulsive eating

Alcohol Abuse:

Anxiety, Depression, Post Traumatic Stress Disorder:

Caring for Elderly

  • AARP1-888-687-2277 -  a non-profit organization that provides an array of aging resources including legal and financial services, driver safety, end of life, and long-distance caregiving
  • Caring Connections, HelpLine: 1-800-658-8898 (English) and 1-877-658-8896 (Multilingual) -  a program of National Hospice and Palliative Care Organization, offers information on advance directives, pain control, financial issues, hospice and palliative care, and grief
  • Eldercare Locator, 1-800-677-1116 - is sponsored by the Administration on Aging, offers links to programs to assist older people and their families including nutrition, transportation, senior centers and end-of-life services
  • Wendt Center for Loss and Healing,  202-624-0010 - a non-profit counseling center that provides mental health services, training, and education to people to help ease the impact of illness, loss, and bereavement

Crisis & Suicide

  • Domestic Violence, 1-800-799-7233 - a 24/7 hotline providing crisis intervention, safety planning, information, and referrals to anyone frightened about their relationship
  • Suicide Prevention Lifeline, 1-800-273-TALK (8255) - a 24/7 national hotline which provides free and confidential emotional support to people in suicidal crisis or emotional distress; it has a special section on its website for veterans

Diet

  • Healthy Eating - a gateway to reliable information on nutrition, healthy eating, physical activity, and food safety

Finance

  • FDIC - provides consumer education about banking, finances, mortgages, identity theft, and fraud
  • Financial Literacy -  sponsored by the American Institute of Certified Public Accountants, these websites encourage Americans to understand and take control of their personal finances at every stage of life

Parenting

Stress