Office of Employee and Labor Relations, Policy, and Oversight


The Office of Employee and Labor Relations, Policy, and Oversight provides the full spectrum of Employee and Labor Relations services and counsel to management officials. These responsibilities include policy development and interpretation of employee and labor relations matters. The Office is staffed with specialists providing employee and labor relations products and advisory services including contract administration, leading negotiations, and addressing the dispute resolution needs of both HQ and assigned field sites.


  • Provides guidance, consultation, advice and assistance to managers, supervisors, and employees on grievances, appeals, adverse actions, employee discipline, and other employee relations matters. 
  • Provides labor relations direction and counsel to management officials, including interpretation of content and intent of local bargaining agreement(s), relevant case law, and applicable precedent.
  • Represents management in third-party labor relations disputes including unfair labor practice and representation hearings before the Federal Labor Relations Authority and in impasse proceedings before the Federal Services Impasses Panel.
  • Formulates, interprets and executes agency-wide policy, plans and procedures related to employee relations and labor relations program areas.