Office of the General Counsel

DOE Reaches Agreement with LG Electronics

November 6, 2015

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DOE reached an agreement with LG Electronics, USA, Inc. (LG) that modifies a prior agreement under which LG had been making annual payments to consumers who had purchased certain models of LG and Kenmore-brand French Door refrigerators.  Under the modified agreement, LG will issue one larger, lump-sum payment to each of the approximately 92,000 customers who are currently receiving annual payments, and will send letters to approximately 48,000 other customers who are potentially eligible for payments.  LG also agreed to pay each eligible customer an additional $4.54 above the amount to which the customer was entitled under the original agreement. Potential payments to individual customers range from approximately $28 to $250, depending on the model of refrigerator purchased.