The Weatherization Assistance Program's (WAP) comprehensive Quality Work Plan establishes a benchmark for quality home energy upgrades. The plan includes an inspection and monitoring requirement that all WAP Grantees must meet. In this section you will learn more about this requirement and find resources and examples to help you meet this obligation in the field.

The inspection and monitoring requirement contains two distinct components:

Grantees must meet both requirements in order to comply with the Quality Work Plan.

GRANTEE CHECKLIST

This document walks Grantees through the Inspection and Monitoring requirement of the Quality Work Plan.

QUALITY CONTROL INSPECTOR REQUIREMENT

Quality Control Inspectors (QCI) working for, or contracted by, the WAP must possess the knowledge, skills and abilities listed in the National Renewable Energy Laboratory's (NREL) Job Task Analysis (JTA) for Quality Control Inspectors. This applies to all individuals who perform an evaluation and sign-off on work performed in homes including final inspectors and Grantee monitoring staff.

HOW TO MEET THIS REQUIREMENT

Single Family:

  • QCI competency is demonstrated by certification as a Home Energy Professional Quality Control Inspector
  • Quality Control Inspectors can be employed by third-party organizations or subgrantees; however, the Grantee is ultimately responsible for ensuring that every unit reported to the U.S. Department of Energy meets quality guidelines required by the WAP.
  • The Grantee must provide in their Grantee Plan a policy for validation of the QCI credentials.
  • The Grantee must have policies and procedures in place to address situations where a QCI is not inspecting units using the standards adopted by the Grantee and consistent with the Standard Work Specifications (SWS). This policy must include monitoring of the QCI and procedures for disciplinary action if the Grantee inspection protocols are not followed.

Multifamily:

  • Grantee Training Plans must include requirements to ensure that QCIs working in multifamily buildings attend, and receive a successful evaluation from a training program delivering a curriculum based on the NREL Multifamily Quality Control Inspector JTA.

RESOURCES FOR EXAM PREPARATION

These resources have been developed by the WAP Network and affiliated training centers to help individuals prepare for the Home Energy Professional Quality Control Inspector Exam.

ADDITIONAL RESOURCES FOR MEETING THIS REQUIREMENT

These additional resources may help support you in meeting this requirement.

The national network of Weatherization Training Centers may also offer training to prepare for the Home Energy Professional Certification exams. For more information, contact a Weatherization Training Center near you.​

QUALITY CONTROL INSPECTION REQUIREMENT

Every DOE WAP unit reported as a “completed unit” must receive a final inspection ensuring that all work meets the minimum specifications outlined in the Standard Work Specifications (SWS) in accordance with 10 CFR 440.

  • Units must be inspected using criteria that align with the quality specifications outlined in guidelines and standards requirement of this guidance.
  • Every client file must have a form that certifies that the unit had a final inspection and that all work met the required standards. The form must be signed by a certified Home Energy Professional Quality Control Inspector. If a unit has received both a final inspection and has also been monitored by the Grantee, two certification forms will be available in the client or building file - one for each inspection.
  • The Quality Control Inspection must include an assessment of the original audit and confirm that the measures called for on the work order were appropriate and in accordance with the Grantee audit procedures and protocols approved by the U.S. Department of Energy (DOE).

HOW TO MEET THIS REQUIREMENT

Grantee Quality Control Inspection policies can be developed in the following ways:

  • DOE-prescribed quality control inspection policy—DOE has developed two standard options for administering quality control inspections:
    • Independent QCI—The QCI is an individual that has no involvement in the prior work of the home either as the auditor or as a member of the crew. The Grantee or a DOE-approved representative (for example, a third-party certified Home Energy Professional Quality Control Inspector) must perform quality assurance reviews of at least 5% of all completed units.
    • Independent Auditor/QCI—The auditor performs the audit, creates the work order, and performs the final quality control inspection. The auditor is not involved in any of the actual work on the home. Because this model does not allow for an independent review of the audit on every home, the Grantee must increase their percentage of quality assurance reviews to ensure that audits are being performed consistently and correctly. The Grantee must perform quality assurance reviews of at least 10% of all completed units. The final percentage of inspections will be defined by the Grantee and justification will be provided to DOE, supporting this number. The Grantee must also develop a quality assurance plan that ensures that the individual who is functioning as both the auditor and the quality control inspector is able to consistently perform both tasks.

 

  • Grantee-Developed Quality Control Inspection Policy—The Grantee may choose to develop a quality control inspection policy that differs from the standard options defined by DOE. The policy must be presented to the DOE Project Officer for approval and must contain the following elements:
    • Description of the individuals performing the quality control inspections and their relationship to the work (i.e., are they independent, did they audit the home, did they work on the crew etc.)
    • Grantee process for ensuring that quality control inspections are performed in an impartial and complete manner. This must include an audit review as described above.
    • Grantee process for reviewing the success of the Quality Control Inspection policies and resolving any issues that affect the quality and impartiality of the inspection process.

RESOURCES FOR MEETING THIS REQUIREMENT

Grantees should refer to the above Checklist for the Inspection and Monitoring Requirement, however these resources may also be of assistance.

EXAMPLES FROM THE WAP NETWORK

The National Renewable Energy Lab and the U.S. Department of Energy are currently seeking the below resources to further support the WAP network. Materials can be submitted to WAPinfo@nrel.gov.

  • Sample of a quality control inspection policy, which meets this requirement
  • Testimonials on meeting this requirement

TIME LINE

  • 2014 Grantee Plan — Grantees must develop a training plan to ensure that there are sufficient certified individuals available to meet the requirements of this section.
  • Beginning of Grantee’s Program Year 2015 — All units reported to DOE as completed will be inspected to ensure compliance with the specifications in the SWS. All quality control inspections, including monitoring inspections, must be conducted and signed-off by a certified Home Energy Professional Quality Control Inspector as outlined in this section.