Frequently Asked Questions

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NTER Transition: What This Means to Me

  1. What is meant by “transition of NTER stewardship”?

    This statement signals that DOE will no longer provide funding or hands-on resources to support NTER.

  2. How will this impact my organization’s NTER functionality?

    The discontinuance of all NTER core services will shut down all courses on NTER nodes that are not connected to may remain operational, but users will lose the ability to search for courses across other NTER nodes (organizations) unless another entity assumes NTER stewardship.

  3. Will NTER functionality be fully restored by the open source community?

    NTER’s core services functionality could be reinstated by another entity. To keep up to date on NTER functionality, please visit the NTER Open Source Community at

  4. Our organization does not have a dedicated NTER node. We host a small number of courses on the DOE system. Who will do this for us in the future?

    By design, NTER is a compilation of open source software. This makes local, private nodes affordable for anyone. If you have local technology resources, we suggest standing up your own node. Information is available on the NTER User Community website,, to help with this effort.

  5. Our existing NTER instance has DOE badging on it. What happens when DOE is no longer involved?

    NTER skin is customizable. Please see NTER SourceForge instructions to update your skin to remove DOE branding.

  6. We do not have the required level of knowledge or expertise to provide our own NTER core services and end user support. We have relied on DOE for that. What do we do now?

    NTER user and training material is available on YouTube and downloadable documentation is available on SourceForge. Detailed documentation covers adding users, building courses, and other functions. For a reference list of NTER-related material, please visit the NTER web page. Information is also available on the NTER User Community website,

  7. Where will I get the software to install an NTER system?

    NTER’s software and documentation is on SourceForge and its code is on the Google Code repository. It will remain openly available.

General Information about NTER

  1. How do I create my own NTER node?

    NTER is open to anyone. Users must download, install, and maintain its software. The platform code itself is licensed under the General Public License, version 2 (GPL-v2.0). NTER source software is available at this location: Google Code repository.

  2. Where does the course content found on NTER come from?

    NTER is a web-based courseware delivery application. Users author and publish courses on learning management systems (LMSs). The NTER community encourages licensing NTER content under the creative commons by attribution 3.0 license (CCBY 3.0). End users can provide NTER course content in various forms—as video, in PowerPoint®, and multiple choice questions, or narrative type scenarios. NTER can also run commercial, off-the-shelf SCORM, or HTML format courses. Course development and maintenance is a key component.

  3. Are the authoring tools available to any instructor?

    Yes, NTER provides access to SCORM authoring tools and HTML authoring tools. NTER also offers authoring tools for interactive 3-D scenarios. Download instruction manuals from SourceForge.

  4. What platforms will NTER run on?

    In addition to Windows®, NTER will run on Linux® distribution on both physical or virtual instances, and cloud platforms.

  5. Do I need to make any special provisions or install software to use NTER?

    There are no requirements to install specific software to use NTER. You may, however, need to enable certain public access policies depending on your organization's security status and the computer(s) you use to access and author content.

    The firewall or other security devices at your location should allow full access to NTER, HTML, Java script, and PHP. For normal operation, NTER must be unrestricted by security appliances. Your computer and Internet browser should be completely up-to-date with current software versioning and security patches to insure proper performance. The system utilities, administration, and security tools run in commonly available browsers. We recommend that authors note on their front course page which browser(s) best support(s) their course materials.

  6. WebGL is not yet supported by Internet Explorer® (IE). How does a student use IE to run 3-D scenarios?

    Students can add Google Chrome ™ browser frame to enable IE for WebGL. If you have difficulties setting up WebGL, please visit our Kuda website at:

  7. Who is using the NTER platform?

    NTER is used by more than 128 organizations in various workforce technologies.

  8. Can I incorporate images and videos into a test?

    Yes! When drafting certain types of questions (e.g., multiple choice) you can upload images in the "Answers" section of the test item creation forms. Simply browse for images and upload. Download our Creating a Test Participant Guide for more information on developing and delivering on-line tests.

  9. Is there a way to tell when all students have completed a test?

    Yes. Course administrators can check on the status of a test. Clicking on the Participant's tab will show at a glance who has taken the test, how many times, if multiple passes are allowed, when each user last accessed it, and whether it is complete. From this tab, course administrators can also access details such as participants’ scores, how long they spent on the test, and how long they took to answer each question.

  10. Are responses to knowledge checks available for analyzing?

    At this time, no. Knowledge checks are intended for students' personal prompts and are not collected as part of the course data. It is, therefore, especially important to build learning hints into the messages that display when students answer questions either correctly or incorrectly.

  11. If I include a knowledge check within a course, is that question available in my Question Pool?

    No. Currently all questions built directly into the course content (i.e. knowledge checks) are not tied to the Question Pool functionality. This is by design.

  12. Once I've delivered a test, what data are available to me for test analysis?

    Data available for test analysis are: rank of participant, test results in points and percentages, time spent working on the test, which questions users got right and wrong, and which answers users selected for each question. This data can be viewed directly on the platform or exported as a spreadsheet.

  13. Can I access and edit the course content material for my own course(s)?

    Yes. You will need to review the Common Core License details for the course.

  14. As a content creator, is there a library of "assets" I can access?

    Yes. Please see the "Creating a Media Pool" section of the Authoring Course Participant Guide.

  15. I know that NTER has an internal email system to help users and administrators communicate. How does the NTER email system work?

    The NTER internal email system is designed for administrative course use. You may send emails to another NTER course member or course administrator. NTER internal email is not designed to be used as personal or business email, and does not deliver messages to users outside the system.