Since the onset of the COVID-19 pandemic, the Zero Energy Ready Home team has reached out to our most active builder partners to identify lessons learned coping with the economic and health challenges confronting the housing industry. The table below summarizes challenges and actions taken. Some of the changes will be temporary (e.g., staged trade to minimize contact), and others may be permanent (e.g., paperless transactions). Uncertainty remains the order of the day. Builders will have to be nimble adjusting to the ever-changing forces acting on their businesses. However, the key lesson learned is that crises often reveal significant opportunities to improve process and eliminate waste. They are in fact a catalyst for innovation.